Trust & Safety at Leadvaro

01How we keep Leadvaro used responsibly

Leadvaro helps B2B teams find and contact professionals. That comes with a duty to keep the platform and its data used fairly and lawfully. This page explains the steps we take and how you can report a problem.

02Acceptable use enforcement

Everyone who uses Leadvaro must follow the Acceptable Use Policy. It bans spam, deceptive messages, harassment, unlawful outreach, scraping and resale of data. If we believe the policy has been broken, we may investigate and take action, which can include warnings, limits on features or credits, suspension or closure of an account, and removal of data or exports.

03Reporting abuse or misuse

If you received unwanted outreach that you think came through Leadvaro, or you see misuse of the platform, email abuse@leadvaro.net. You can also use the contact page.

To help us act, include:

• The message or activity you are reporting, with its date and time.
• The sender’s name and email address as shown in the message.
• Any message headers or screenshots you have.
• A short description of why you think it breaks our rules or the law.

04What happens after a report

1. Review. We read the report and look at the account and activity involved.
2. Action. If we find a breach of our rules, we take action that fits how serious it is. This can include a warning, limits on the account, or suspension or closure.
3. Follow-up. We may contact the reporter for more detail. We may not be able to share the outcome where it involves another person’s account or information.

Our response times will be [CONFIRM: review and response timelines]. Where the law requires it, we may report serious cases to the relevant authorities.

05Requests from individuals about their data

Anyone can ask us to remove or suppress their professional information, whether or not they use Leadvaro. Use the Opt Out page to start a request. Rights under data protection law, including the GDPR, are explained on the GDPR page.

06Data quality

Responsible use depends on data that is current. Leadvaro re-verifies data 24/7, refreshes the full database every 7 days, and reports 98% data accuracy. Outdated or incorrect records can still occur, so please tell us if you spot one.

07Security reporting

If you find a security vulnerability, please report it as described on the Security page. Please do not probe our systems without permission.

08Related pages

See also: Acceptable Use Policy, Opt Out, GDPR, Security, Privacy Policy.